Dec 22, 2018 I had an issue with a creative zen. Try the following: Go to Control-panel-device manager. Click on 'portable devices' and the zen should be listed. It may well have a warning sign on. Right click and click 'Update driver software'. Click 'Browse my computer for driver software'. Then click 'Let me pick from a list of device drivers on my.
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From Creative Technology: This download contains the driver and application(s) for use with your Sound Blaster X-Fi series of audio devices. This download supports the following devices only: Sound Blaster X-Fi XtremeGamer Fatal1ty Professional Series; Sound Blaster X-Fi Platinum Fatal1ty Champion Series; Sound Blaster X-Fi XtremeMusic; Sound Blaster X-Fi XtremeGamer; Sound Blaster X-Fi Platinum; Sound Blaster X-Fi Fatal1ty; Sound Blaster X-Fi Elite Pro; Sound Blaster X-Fi Elite; Sound Blaster X-Fi.
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From Creative Technology:Creative Zen X-fi Driver
This download contains the driver and application(s) for use with your Sound Blaster X-Fi series of audio devices. This download supports the following devices only: Sound Blaster X-Fi XtremeGamer Fatal1ty Professional Series; Sound Blaster X-Fi Platinum Fatal1ty Champion Series; Sound Blaster X-Fi XtremeMusic; Sound Blaster X-Fi XtremeGamer; Sound Blaster X-Fi Platinum; Sound Blaster X-Fi Fatal1ty; Sound Blaster X-Fi Elite Pro; Sound Blaster X-Fi Elite; Sound Blaster X-Fi.