Oct 25, 2016  If you see the black screen only after sign-in and you can see a mouse cursor: While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager. If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task. Description of black screen problem at system logon in Windows 10: After updating Windows 10, the system restarts to install the updates. When the installation is completed and after typing the password at the login screen, the screen goes black and only the mouse cursor appears. Jul 02, 2018  Laptop No Display Black Screen Blank Screen On Startup Best Guide How To Fix Troubleshoot Repair - Duration: 8:37. HealMyTech 832,401 views. Aug 02, 2016  'The lock screen in Windows 10 Technical Preview Build 10061 might appear as a black screen with a mouse cursor Symptoms When you sign out of Windows 10 Technical Preview Build 10061 and return to the lock screen, you might see only a black screen with a responsive mouse cursor. Sep 15, 2019  In Windows 10 delayed boot-up issue is characterized by a black screen with a mouse cursor during the boot process. Most users Report the System experiences a black screen after upgrading to Windows 10 or install upgrade Display Driver. And they can’t even sign in to the computer Only see a black screen with or without a cursor. Jan 25, 2019  Black Screen with Cursor before Login in Windows 10 is the problem multiple users are confronting and complaining about on different forums. During this nagging issue, When they start their system, it boots normally. Unexpectedly subsequent to BIOS screen and Windows logo, they can view just black screen with a mouse pointer in the middle.

• Black Windows 10 Cursor
• Black Screen With Cursor Windows 10 Recovery
• Black Screen With Cursor Windows 10 Hp Laptop
• Black Screen With Cursor Windows 10 Laptop

Last updated on March 12th, 2019

This tutorial contains instructions to fix the following issue: Windows 10 won't load correctly and shows only a black screen with cursor after installing updates.

Description of black screen problem at system logon in Windows 10: After updating Windows 10, the system restarts to install the updates. When the installation is completed and after typing the password at the login screen, the screen goes black and only the mouse cursor appears.

The unexpected black screen problem in Windows 10, can be occur for several reasons, so this troubleshooting guide, contains several methods to resolve the problem.

How to fix: Windows 10 Black Screen with Cursor at System Logon.

Solution 1. Force shutdown and restart your PC.

Solution 2. Open Windows Explorer using Task Manager.

Solution 3. Disable the 'AppReadiness' service.

Solution 4. Disable all the Third Party Services (Non-Microsoft Services)

Solution 5. Uninstall the Display Drivers.

Solution 6. Add a new user account to Windows 10.

Solution 7. Restore Windows 10 to a previous state.

Solution 8. Repair Windows 10 with an in-place Upgrade.

Solution 9. Perform a Clean Windows 10 installation.

Solution 1. Force shutdown and restart your PC.

The first solution, to fix the 'Black screen with cursor' issue, on Windows 10 startup, is to completely shutdown your PC and restart. So:

1. Press and Hold down the Power button for 8-10 seconds, to fully shutdown your PC.
2. Disconnect everything from your computer, including the power cord. If you 're using a laptop, also remove the battery.
3. Put back the Power cord (and the battery) and connect only any other device that needed (e.g. Keyboard, Mouse, Monitor). *

* Note: Leave disconnected any other USB device that isn't needed to boot. (USB Storage devices, USB printers, 2nd monitor, etc.)

4. Power On your computer.

Solution 2. Open Windows Explorer using Task Manager.

The second method to bypass the 'black screen with cursor' issue on Windows 10, is to force open Windows explorer, by using the task manager:

1. At black screen, press 'Ctrl+Alt+Delete'.
2. Click 'Task Manager'. *

Notes:
* If you don't see the 'Task Manager' option, after pressing Ctrl+Alt+Del:

a. Hold down the SHIFT key and go to Power button** and select Restart.
b. After restart, go to Troubleshoot -> Advanced Options -> Startup Settings and click Restart.
c. Finally press the '4' key (or the 'F4') in order to start Windows in Safe Mode.
d. Then apply the below steps (and solutions).

** If you don't see the Power button, after pressing Ctrl+Alt+Del then:
a. Apply the instructions from this tutorial to enable the 'Advanced Boot Options' menu.
b. Then restart your computer and press the 'F8' key to start Windows in Safe Mode.

3. Then from the 'File' menu select 'Run new task' *

* Note: If you don't see the 'File' menu, click 'More Details'

4. Type explorer.exe at the 'Open' box and click OK.

5. Leave your system for 3-5 minutes, to see if Windows loads the desktop and the icons. Then search and install all available Windows updates and restart your system again to ensure that the 'black screen' issue is resolved.

Solution 3. Disable the 'App Readiness' service.

The next solution that commonly fixes the Windows 10 black screen issue at system logon, is to disable the 'AppReadiness' service. To do that:

1. At black screen, press 'Ctrl+Alt+Delete'.
2. Click 'Task Manager'.
3. Then from the 'File' menu select 'Run new task'.
4. Type services.msc and click OK.

5. In the list of Services, locate and double-click to launch the 'AppReadiness' service's properties.
6. Set the Startup type to Disabled (or 'Manual')and click OK.

7. Restart your PC.

Solution 4. Disable all the Third Party Services (Non-Microsoft Services)

1. At black screen, press 'Ctrl+Alt+Delete'.
2. Click 'Task Manager'.
3. Then from the 'File' menu select 'Run new task'.
4. Type msconfig and click OK.

5. At 'Services' tab, check the 'Hide all Microsoft services' checkbox.

6. Click the Disable All button and then click OK.

7. Restart your computer.
8. After restart and if Windows boots to desktop normally, run the 'System Configuration' (msconfig) utility again and enable one by one the disabled services and restart your system, in order to find out which one causes the 'black screen after login' issue.

Solution 5. Uninstall the Display Drivers.

1. At black screen, press 'Ctrl+Alt+Delete'.
2. Click 'Task Manager'.
3. Then from the 'File' menu select 'Run new task'.

4. Type devmgmt.msc and press Enter.

5. Expand Display Adapters.
6. Right click on the installed display adapter and select Uninstall device. *

* Note: If you have more that one display adapters, then uninstall all of them.

5.Check the Delete the driver software for this device checkbox and click Uninstall.

6. After uninstall, reboot the computer and let Windows to reinstall the drivers for the display adapter. If Windows cannot find the driver for the display adapter, then navigate to the VGA's manufacturer support site, to download and install the needed driver manually.

Solution 6. Add a new user account to Windows 10.

1. At black screen, press 'Ctrl+Alt+Delete'.
2. Click 'Task Manager'.
3. Then from the 'File' menu select 'Run new task'.

4. Type the following command and press Enter.

• netplwiz

5. Click the Add button to create a new account.

6. Select Sign in without a Microsoft account.

7. Choose Local account at the next screen.

8. Type an account name (e.g. User1) and a password (if you want) and click Next and Finish.
9. At 'User Accounts' main window, select the new user and click Properties.
10. Selectthe Group Membership tab.
11. Place a dot at Administrator and click OK twice to exit.

Advanced.

12. Now, press 'Ctrl+Alt+Del' again and click Sign-out.
13. Sign-in using the new account.
14. If you can enter to the desktop, proceed and transfer all your files from your old account to the new one.

Solution 7. Restore Windows 10 to a previous state.

If the above methods, doesn't help you, then try to restore your system to a previous working state. To do that:

1. At black screen, press 'Ctrl+Alt+Delete'.
2. Click 'Task Manager'.
3. Then from the 'File' menu select 'Run new task'.

4. Type the following command and press Enter to launch 'System Restore'.

• rstrui

5. Click Next at the first screen.
6. Select a previous restore point and click Next again.

7. Follow the onscreen instructions to start the restore process.
8. After System Restore, proceed and update all device drivers on your system, before updating Windows 10.

Solution 8. Repair Windows 10 with an in-place Upgrade.

Another method that usually can fix many problems in Windows 10, is to repair Windows with an in-place upgrade. For that task follow the detailed instructions at this article: How to repair Windows 10 with an in-place upgrade.

Solution 9. Perform a Clean Windows 10 installation.

Many times, it is better and less time consuming to backup your files and to RESET your PC or to perform a clean Windows 10 installation, than to try to resolve problems in Windows 10.

That's it! Which method worked for you?
Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.

Black Windows 10 Cursor

After Upgrade To Windows 10 version 1903, Startup Screen Stuck at Black Screen or Black Screen With white Cursor? You Are not alone Most of the Windows users report can’t use their computer, Laptop normally after Upgrade to Windows 10 may 2019 update Because of the black screen with cursor, black screen with a spinning circle or black screen of death issue. This issue mostly Cause Because of the Display Driver, may the current Display Driver is not compatible with new Windows 10 1903 or the Driver is get corrupted. And reinstall display driver probably help to fix Windows 10 black screen problem.

Windows 10 Black Screen Problem

In Windows 10 delayed boot-up issue is characterized by a black screen with a mouse cursor during the boot process. Most users Report the System experiences a black screen after upgrading to Windows 10 or install upgrade Display Driver. And they can’t even sign in to the computer Only see a black screen with or without a cursor. This issue mostly causes due To incompatible Display Driver, Corrupted system files, OS bugs in Windows 10 Fall Creators Update etc. After understand the issue and Reason behind the problem, Here apply bellow solutions to fix Black Screen with the cursor, Black screen of Death Startup problem on Windows 10.

Note: Some Users Report when they log in to windows but don’t get any display Screen Stuck on Black Screen. Or some others users Report can’t even sign into the computer and see a black screen at startup. Bellow solutions are applicable to both causes ( Black screen After login or At startup )

Basic Solutions To apply

Start Explorer: First Try To Open Task Manager by pressing Ctrl + Alt + Del or Ctrl + Shift + Esc, Here on Task manager click on file, Run New Task, Type Explorer.exe Checkmark on Create this task with Administrative privileges And click OK. This Start the Stuck Windows Explorer and you get back the normal screen.

Remove External Devices: Also Make sure to Remove All External Devices, like Printer, Scanner, External HDD etc Expect the keyboard & mouse. And Also Try To remove the External Graphic Card ( If installed ) and Start windows with the normal display driver.

Power Reset Laptop/ Desktop: If you are having Black Screen Issue on Laptop Simply Press The power button to shutdown Completely. Now Remove The Battery, ( Also remove If any external Device keyboard, Mouse, USB Drive etc attached ) Now Press and hold the power button for 30 sec. Attach the Battery again And Try to start the windows again.

Also For Desktop users, same remove all external devices include Power code and VGA cable. Press and hold the Power button for 30 sec, Then only attach the power cable, VGA cable, Keyboard & mouse and start windows normally.

Try Startup Repair: Boot windows from an installation media To Access Advanced Boot options. Where you will get the Startup repair option which helps to scan and fix startup problems which cause, Prevent windows to Start normally.

Start into Safe mode

If after performing above steps Get back the normal Screen? Then try steps below to avoid the back screen problem on next Boot. Or If didn’t get back the normal screen then try to Boot into safe mode. Which Start windows with minimal system resources so that you can perform troubleshooting steps normally.

Disable Fast Startup

With Windows 10 Microsoft added Fast startup feature ( Hybrid Shutdown ) To Reduce the startup Time but This Feature has some disadvantages that cause Different problems on the windows computer. Also, Number of users report They are able to fix most Startup, problems, Black Screen with cursor Stuck, Blue Screen of Death etc by Disable the Fast startup Feature.

So You must first try to disable the Fast startup Feature by following below steps.

• Open Control panel, View by “Small icons” and click Power Options.
• Next click on Choose what the power button does
• Then click on Change settings that are currently unavailable.
• Here Under “Shutdown settings”, uncheck Turn on fast startup (recommended) then click Save changes.
• Now Restart windows to check Windows start normally or Stuck again on Black Screen.

If still having the same issue then follow next solution.

Update Display Graphics Driver

As discussed Before the problem mostly occur due to the Display Driver issue. If the problem started After Recent windows upgrade, Then may the Display driver is older, Corrupted or not compatible with the current windows version. This cause you need to update the Display driver with the latest version. Or the other cause if the problem started after Recent Display Driver upgrade then may the New version driver is not compatible that cause you can use the Roll Back Driver option.

Update Display Driver

To Update the Current display Driver (Graphics Driver) to latest version simply Visit Device manufacturer website, (if you have laptop visit dell, HP, Lenovo, Asus etc. for desktop user visit Motherboard manufacturer or if you using External Graphic Card visit NVDIA, AMD,Intel Etc. ) And download the latest available Display Driver and save it.

• Now Press Win + R, Type devmgmt.msc and hit the enter key.
• This will display All installed driver list here expand Display Adapters.
• Right-click on the integrated graphics card (usually an Intel or AMD graphics card),
• Tick mark on Delete the Driver software for this device and confirm by click on uninstall.
• Then Restart your PC This time windows start normally.

Again open Device manager Expand display driver, you find windows installed basic Display driver ( If not then click Action select hardware changes ).

• Right click on it select Update driver,
• Next select Browse my computer for driver software
• Let me pick from A list of available drivers on my computer
• Click on Have Disk -> Click Browse and Set the Driver path which you downloaded before from manufacturer website.
• Click next and wait for windows to install the driver. Again Restart windows and check Black Screen Issue Solved.

Roll Back Graphics Driver

If the problem started after Recent Display (Graphics) driver update, Then may the new version display driver is not compatible with your current windows version. That cause Roll Back Driver option is very helpful, Which revert the current driver version to the previously installed version.

Note: Roll Back Driver option only Applicable if you recently upgrade your display Driver.

• To perform RollBack Driver option, Open Device manager by Right click on windows 10 start menu and select device manager.
• Expand Display Driver, Right click on Installed display (Graphics) Driver then Select properties.
• Here move to Driver Tab you will get Roll Back Driver option, click on it
• Select the reason why you going back to the previous version and click next.
• This will roll back the current driver to the previous version,
• Simply Restart and check this time windows started normally without any Black screen stuck at startup.

Run System File Checker Tool

Also While upgrade to recent windows 10 1903, there are chances some system files missing or get corrupted. Which Cause Different Errors include Black Screen At startup. Windows have a handy tool System file checker Utility Which help to Scan And restore missing damaged system files from a special cache folder located on %WinDir%System32dllcache.

• Simply Open the command prompt as administrator,
• Type sfc /scannow and hit the enter key.
• wait until 100% complete the scanning process.
• If System file checker Tool Fails Run The DISM ToolWhich enables system file checker to do its job.

Uninstall Recently Installed Programs or Updates

Also, you can try uninstalling the programs or Windows Updates you’ve installed recently. Maybe the new programs/updates are not compatible with Windows 10 Fall Creators Update, and as a result, you get stuck on the black screen with cursor frequently.

• To uninstall recently installed applications Again start windows into safe mode,
• Open Control panel -> small icon view click on programs and features and select the application and click uninstall.
• To remove recent updates click on view installed updates, Right click and uninstall recent updates.

Create a New User Account

Also Problems with user account/User account profile can also cause black screen issue ( profile does not load properly ) etc. You Can create a new user account and check the account load properly without any black screen stuck etc.

Black Screen With Cursor Windows 10 Recovery

To Create a new user account open Command prompt as administrator

type net user Username password/add

Remember To change name and password in the command for the name of the account and password you want.

Now Logoff from safe mode, Restart windows and try to login with new user account check user profile loaded completely without any black screen stuck.

Registry Tweak To fix Black Screen

Black Screen With Cursor Windows 10 Hp Laptop

If all Above methods fail to fix then, You can tweak windows registry by following steps below to fix Black screen with cursor issue on windows 10.

Note: windows registry are an important part of Windows OS, a Wrong modification can cause issue. We recommend to back up registry data base or create a system restore point.

Black Screen With Cursor Windows 10 Laptop

To open Windows registry Press Win + R, Type regedit and hit the enter key. From left pane navigate to following key

HKEY_Local_MACHINESoftwareMicrosoftWindowsNTCurrentVersionWinlogon

Here highlight Winlogon and Double-click the value Shell showing on the right side to make sure the Value data is explorer.exe. If not change it to explorer.exe click ok, close Windows registry and Restart windows. Check problem solved. Next time windows start normally without any black screen stuck.

These are some most working solutions to fix Windows 10 Black Screen with cursor problem. Also Read

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